Privacy Policy

1. Who We Are

G&R Essentials Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 17205811). We operate as a UK wholesale distributor supplying products to trade customers across England.

We are the data controller for the personal data collected through this website. If you have any questions about how we handle your data, contact us at mygressentialsstore.co.uk@mygressentialsstore.co.uk.

2. What Data We Collect

We collect the following personal data when you submit our contact or trade account enquiry form:

• First and last name
• Business or company name
• Email address
• Phone number (optional)
• Business type
• Nature of your enquiry and any message content

We do not collect payment information through this website. We do not use tracking cookies or third-party analytics.

3. How We Use Your Data

We use the information you submit solely to:

• Respond to your trade account application or enquiry
• Communicate with you about your account or orders
• Fulfil our contractual obligations to you as a trade customer

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined in the UK GDPR:

• Legitimate interests — to respond to business enquiries and manage trade accounts
• Contract performance — to fulfil obligations where a trade agreement exists
• Legal obligation — where required to comply with applicable law

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Enquiries that do not result in a trade account: up to 12 months
• Active trade account records: for the duration of the trading relationship plus 7 years (in line with HMRC requirements)

After this period, your data is securely deleted.

6. Your Rights

Under UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your data where there is no lawful reason to retain it
• Restriction — ask us to limit processing of your data
• Objection — object to processing based on legitimate interests
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, email us at mygressentialsstore.co.uk@mygressentialsstore.co.uk. We will respond within 30 days.

7. Data Security

Your data is transmitted securely via our contact form and stored in our business email. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

8. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries, write to us at:

G&R Essentials Ltd
England, United Kingdom
Email: mygressentialsstore.co.uk@mygressentialsstore.co.uk
Phone: +44 77 6949 4075